Privacy policy of the twojagent.eu website

1. Administratorami Adam Guliev: LUX CONSULTING SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ z siedzibą w Prezydenta Gabriela Narutowicza 40 / 1, 90-135 Łódź, Polska NIP: 7252339718 REGON: 527502185, pisana do Rejestru Przedsiebiorców Krajowego Rejestru Sadowego, prowadzonego prez Sad Rejonowy dla todzi Sródmiescia w todzi, XX Wydziat Gospodarczy Krajowego Rejestru Sadowego, pod numerem KRS: 0001082625

2. Respecting your rights as personal data subjects (data subjects) and respecting the applicable laws, including in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016. on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as RODO, the Personal Data Protection Act (hereinafter referred to as the Act) and other relevant data protection regulations, we undertake to maintain the security and confidentiality of the personal data obtained from you. All employees have been properly trained in the processing of personal data, and our company, as a Personal Data Administrator, has implemented appropriate safeguards and technical and organizational measures to ensure the highest level of personal data protection. We have implemented procedures and policies for the protection of personal data in accordance with the RODO, through which we ensure the legality and reliability of data processing, as well as the enforceability of any rights you have as a data subject. Additionally, if necessary, we cooperate with the supervisory authority in the Republic of Poland, i.e. the President of the Office for Personal Data Protection (hereinafter referred to as PUODO).

3. We collect the following personal information on our Website:

• Name - thanks to this data we know how to address you and can contact you freely,
• e-mail address, telephone number - through the e-mail address or telephone number we contact you in order to answer the question you have asked us through the contact forms,
• locality - by indicating the locality, we can forward your contact to the employee working closest to your place of residence so as to facilitate a possible meeting,
• other data (for example, necessary for the preparation of an insurance offer, including files containing scans and photos of documents, persons, or insured property) sent by you voluntarily through contact forms

4. Provision of the data indicated in the preceding paragraph is necessary if you wish to contact us in the framework of starting cooperation, concluding a contract, ordering us to prepare an insurance offer or for any other purpose you choose.

5. Our Website uses Cookies technology in order to adapt its functioning to your individual needs. In this regard, you may agree that the data and information you have entered will be remembered so that it can be used the next time you visit our Website without having to enter it again. Owners of other sites will not have access to this data and information. If, on the other hand, you do not agree with the personalization of the Website, we suggest that you disable cookies in the options of your Internet browser.

6. Each of you, as a user of our website, has the opportunity to choose whether and to what extent you want to use our services and share information and data about yourself to the extent specified in the contents of this Privacy Policy.

7. Your personal data shall be processed by our company as Personal Data Controller in order to perform the services provided to you (i.e. the data subject) offered on the Website. In accordance with the principle of minimization, we process only those categories of personal data that are necessary to achieve the purposes referred to in the preceding sentence.

8. We process personal data for the time necessary to achieve the purposes listed in the preceding paragraph. Personal Data may be processed for a longer period than the period indicated in the preceding sentence, in cases where such a right or obligation imposed on the Personal Data Controller results from specific legal regulations or where the service we provide is of a continuous nature.

9. The source of the Personal Data processed by the Controller is the data subjects.

10. Your personal data shall not be transferred to a third country within the meaning of the provisions of the RODO.

11. We do not share any personal data with third parties without the express consent of the data subject. Personal data without the consent of the data subject may be shared only with public law entities, i.e. authorities and administration (e.g. tax authorities, law enforcement agencies and other entities authorized by generally applicable laws).

12. Personal data may be entrusted for processing to entities that process such data on behalf of our company as Personal Data Controller. In such a situation, as the Personal Data Controller, we shall enter into an entrustment agreement with the processor for the processing of personal data. The processor shall process the entrusted personal data, but only for the purposes, to the extent and for the purposes indicated in the entrustment agreement referred to in the preceding sentence. Without entrusting your personal data to the Processor, we would not be able to conduct our business on the Website. As Personal Data Administrator, we entrust personal data for processing to:

• providing hosting services for the website on which our Website operates,
• providing other services to us as Data Controller that are necessary for the ongoing operation of the Website.

13. Personal data shall not be subject to profiling by the Personal Data Administrator.

14. In accordance with the provisions of the RODO, any person whose personal data we process as a Personal Data Controller has the right to:

• access to your personal data as provided for in Article 15 of the RODO - by providing us with your personal data, you have the right to inspect and access them; however, this does not mean that you have the right to access all documents on which your data appears, as they may contain confidential information; you do, however, have the right to know what your data is and for what purpose we process it, and the right to obtain a copy of your personal data, with the first copy being issued free of charge, and for each subsequent copy, in accordance with the provisions of the RODO, we charge an appropriate administrative fee corresponding to the cost of making the copy,
• Correcting, supplementing, updating, rectifying personal data, as referred to in Article 16 of the RODO - if your personal data has changed, please inform us as the Personal Data Controller of this fact, so that the data we have will be in accordance with the actual state and up-to-date; also, if there has been no change in personal data, but for any reason the data is incorrect or has been recorded incorrectly (e.g. due to a typing error), please inform us in order to correct or rectify such data,
• deletion of data (right to be forgotten), as referred to in Article 17 of the RODO - in other words, you have the right to request the "deletion" of data held by us as a Personal Data Controller, and the right to request that we, as a Personal Data Controller, inform other controllers to whom we have provided your data of the need to delete it. You may request deletion of your personal data primarily when:
  - the purposes for which the personal data was collected have been achieved, e.g., we have fulfilled the sales contract concluded with you in full,
  - the basis for the processing of your personal data was solely consent, which was subsequently revoked, and there is no other legal basis for further processing of your personal data,
  - you have filed an objection based on Article 21 of the RODO and you believe that we have no overriding legal grounds to continue processing your personal data,
  - Your personal data has been processed unlawfully, i.e. for unlawful purposes or without any basis for processing your personal data - please note that in this case you must have a basis for your request,
  - The necessity of deleting your personal data arises from the law,
  - you are a person under the age of 13,
• Restriction of processing, as referred to in Article 18 of the RODO - you can apply to our company with a request to restrict the processing of your personal data (which would consist in the fact that, until the dispute is clarified, our company would primarily only store), if:
  - You question the accuracy of your personal data, or
  - you believe that we are processing your data without a legal basis, but at the same time you do not want us to delete the personal data (i.e. you do not exercise the right referred to in the preceding paragraph), or
  - you have filed an objection as referred to in paragraph f of this section, or
  - Your personal data is needed to establish, assert or defend claims, e.g. before a court of law,
• Data portability, as referred to in Article 20 of the RODO - you have the right to obtain your data in a computer-readable format and the right to send such data in such format to another controller; you have this right only if the basis for the processing of your data was consent or the data was processed by automated means,
• object to the processing of your personal data, as provided for in Article 21 of the RODO - you have the right to object if you do not agree with our processing of your personal data that we have so far processed for legitimate purposes in accordance with the law,
• not to be subject to profiling as referred to in Article 22 in conjunction with Article 4(4) of the RODO - on our Website you will not be subject to automated decision-making or profiling within the meaning of the RODO, unless you consent to it; in addition, we will always inform you of profiling, should it take place,
• lodge a complaint to the supervisory authority (i.e. the President of the Office for Personal Data Protection) referred to in Article 77 of the RODO - if you believe that we are processing your personal data unlawfully or in any way violating your rights under generally applicable data protection laws.

15. With respect to the right to erasure (right to be forgotten), we point out that under the provisions of the RODO, you do not have the right to exercise this right if:

• processing of your personal data is necessary to exercise your right to freedom of expression and information, e.g., if you have posted your data on a blog, in comments, etc,
• processing of personal data is necessary for our company to comply with legal obligations under the law - we cannot delete your data for the period of time necessary to comply with obligations (e.g., tax obligations) imposed on us by the law,
• processing of your data is done for the purpose of investigating, establishing or defending claims.

If you wish to exercise your rights referred to in the preceding paragraph, please send a message by e-mail to: iodo@twojagent.eu or contact the Data Protection Officer referred to in para. 3 above.

16. Each identified security breach shall be documented, and in the event of the occurrence of one of the situations specified in the provisions of the RODO or the Law, the data subjects and, if applicable, the PUODO shall be informed of such breach of data protection regulations.

17. In matters not regulated by this Privacy Policy, the relevant provisions of generally applicable law shall apply accordingly. In the event of any inconsistency between the provisions of this Privacy Policy and the aforementioned regulations, these regulations shall prevail.

This document is a regulation for customers to apply for insurance. Here are the main provisions:

18.1 Time for submitting applications:
- Insurance applications can be submitted online through managers and customer service from 10:00 to 17:00 EU time.
- After 17:00 service is possible for an additional fee of PLN 100 without VAT.

18.2 Terms and conditions of insurance:
- The insurance is issued only after the funds have been received into the company's bank account.
- After the accounting department confirms the receipt of funds into the account, the company begins the insurance process.

18.3 Processing Timeframe:
- The processing time is usually 24 hours from the time the funds are received.

These policies determine the application times, terms and conditions, and insurance processing times for the company's customers.